Our Guarantee to You.
We will make a full refund of your payment if any instrument that you have purchased from us does not match its physical description in these web pages or in the showroom, provided the item is returned within seven days of you receiving the instrument and in the condition in which it was despatched. When we photograph as accurately as possible, the way your monitor reproduces colour and hue is obviously beyond our control.
If you feel the instrument does not suit your requirements with regard to tone or play ability, we will make a refund of your payment, the true cost of shipping provided the item is returned within two weeks of you receiving the instrument and in the condition in which it was despatched.
Please do get in touch if you would like to make an appointment to come to our shop to try any of these violins.